TAN & CO.
THE BASICS
HOW DO I BOOK MY APPOINTMENT?
You can book your appointment by reaching out via email, text or calling directly. We will soon have the ability to book through the site directly and on instagram.
HOW DO I CANCEL MY APPOINTMENT?
You can cancel your appointment online up to 24 hours before your appointment time with no cancellation fee by call or text. Any appointment cancelled after 24 hours will result in a $30 cancellation fee. We DO NOT accept cancellations by email.
HOW DO I CONTACT TAN & CO.?
You can contact Tan & Co. by calling customer care at 631-252-7764 or by emailing [email protected]
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept cash, Venmo, or all major cards (we bring a Square reader with us).
WHAT ARE THE HOURS OF OPERATION?
We are open and providing services 7 days a week between the hours of 8:00 a.m. and 10:00 p.m.
WHAT AREAS DO YOU SERVICE ?
We currently provide services in Jersey City, Hoboken and downtown NYC areas.
THE FACTS
WHAT’S THE DIFFERENCE BETWEEN SIGNATURE AND RAPID TANS?
With the rapid tan you can shower within 2-4 hours and you shower after 8 hours with the signature or venetian tan. They last the same amount of time.
DOES IT SMELL BAD?
Norvell solution is organic so it doesn’t have an unpleasant after scent!
IS IT ORANGE OR STREAKY?
Absolutely not. Norvell solutions are 100% vegan, paraben & gluten free and maintain your skin’s natural pH levels to ensure a healthy, non-orange spray tan. In addition, our technicians are highly qualified and trained to avoid any streaks or unevenness.
WHERE DO YOU DO THE MOBILE AIRBRUSH TANS?
We bring the tent, vent, and solution to your home and can do the airbrush tan anywhere in your house as long as there is an outlet.
IS THIS A CUSTOMIZED AIRBRUSH TAN?
Yep! You will receive a personalized tan by a trained technician in the comfort of your own home.
HOW LONG DOES IT LAST?
This depends on several factors including your skin type, physical activity and aftercare. Your tan should last minimum of a week, and has the potential to last as long as two weeks. To increase the longevity of your tan, we highly recommend paraben-free and oil-free moisturizer and soaps.
HOW DO I EXTEND THE LIFE OF MY SPRAY TAN?
You can extend the life of your spray tan with self tan extenders and moisturize, moisturize, moisturize!
WHAT SHOULD I DO BEFORE MY SPRAY TAN?
We recommend that you exfoliate the night before your tan so you can remove any dry skin. Take off any lotion or makeup that you have. Wear loose, dark clothing. We also recommend scheduling your waxing, manicure, and pedicure appointments prior to your airbrush tan.
WHAT SHOULD I NOT DO?
Do not wear any lotion or makeup (it will block the tan). Do not shower or exfoliate immediately before the tan (residue from products that you use like conditioner may block the tan).
WHAT PRODUCTS SHOULD I STAY AWAY FROM WITH MY TAN?
Any oils or products that contain oils (oils break down spray tans). We find that Aveeno and Dove are the products with the most amount of oils in them and are usually the products that break down spray tans the most.
WHAT ARE THE BEST PRODUCTS TO USE WITH MY TAN?
Cetaphil, Cerave, and Jergens are the best products to use because they are mild and oil-free.
I WANT TO BE TAN FOR MY WEDDING. WHAT SHOULD I DO?
To make sure that your tan looks exactly the way that you want it to on your big day we suggest that you do a trial run spray tan before your wedding. Wear a white shirt the next day and then again the day after to see how the tan will look like with your dress. We also suggest getting a spray tan before you go for your makeup consultation since it can help the makeup artist determine how to do your makeup.
THE POLICIES
CANCELLATION & RESCHEDULE POLICY:
Cancellations and reschedules must be made 24 hours prior to your spray tan appointment to avoid a $30 fee. Clients can cancel or reschedule their appointment by calling or texting (631)252-7764. We DO NOT accept email cancellations. Cancellations or reschedules less than 24 hours of your spray tan appointment will incur a $30 fee. Clients who are not available for their appointment will be charged the full price of their appointment that was scheduled.
GRACE PERIOD:
Clients who are not home or available for their scheduled mobile spray tan are given a 5 minute grace period. After 5 minutes you are considered a “no show/cancel” and will be charged for the full service.
RESPRAY POLICY:
Tan & Co. must be notified within 24 hours of your spray tan appointment with any concerns. We offer complimentary fixes within 24 hours of the spray tan appointment pending management approval and availability.
THE EXCEPTIONS
I AM UNDER 18 YEARS OF AGE, CAN I GET A SPRAY TAN?
Yes, you can get a spray tan if you are under the age of 18 but you must have a parent or legal guardian sign our waiver.
I AM PREGNANT OR NURSING, CAN I GET A SPRAY TAN?
We ask that our clients get written approval from their doctor to make an appointment if you are pregnant or nursing.